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How to set email alerts

How do I set email alerts for my fully managed venues?

Matt V avatar
Written by Matt V
Updated over a week ago

As a BDM, you can choose to receive performance emails on a daily or weekly basis informing you of you the scores of each of your venues, alongside the total score of your venues combined.

Additionally, you can also opt to receive email notifications in the following situations:

  • An incident has been reported in one of your venues

  • You have been assigned ownership to a compliance 'ticket'

For more information about tickets, please see the article: 'Using Tickets for BDMs'


To access your email settings, log in to Hopsy and select 'User Settings'

Scrolling to the bottom of the screen, you will see toggles for the tickets, incidents, and your email reports.

Switch on in line with your preferences.


For more learning:

  • Closing / opening venues

  • Using Tickets for BDM's

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