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EHO Visit - How do I show an enforcement officer our compliance records?
EHO Visit - How do I show an enforcement officer our compliance records?

Can I print records? What should I do if someone important needs to see records?

Matt V avatar
Written by Matt V
Updated over a week ago

There are some records such as incident reports that can be printed. However, compliance check records or kitchen temperature checks cannot be printed.

Hopsy aims to reduce paper used in a business and in addition... Paper based records can often be fraudulently created. Hopsy records cannot be fraudulently completed and therefore, are far more robust should you need to use them as 'due diligence'. Your EHO inspector should understand this ethos.

The best way to show records during an inspection is 'live' inside Hopsy and to assist the inspector by showing them each of the records they would like to see directly on your tablet / computer.

It's a good idea to ensure you know how to access your compliance records in Hopsy in advance. Efficiently complying with an enforcement officers request will give them greater confidence that you are running a safe business. This will directly contribute towards the 'confidence in management' element of your score.

If you do need an export of data to submit for a claim / court case, you can ask us, and we can provide data exports for you.


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