Any 'company level' user can add or change the allocated manager at a venue to either an existing user or a brand new user.
Step 1
Log in to Hopsy and select the 'Venues' tab from the menu options under your name:
Step 2
Click the venue where you wish to add a manager:
Step 3
At the venue, select the 'Staff' tab. 👆
The venue can only have 1 manager. If you wish to add a new manager, the old manager must be removed first.
To remove an old manager, select the 'View Profile' button on the user to be removed.
Once inside the settings screen, select 'Set Inactive', and confirm this choice. The manager will be removed immediately and they will no longer be able to access this venue on Hopsy.
How to add a new venue manager
On the staff management screen, select 'Invite Staff'.
Once the employees name and email are input, the 'Venue Manager' role can be selected.
There can only be one manager at each venue. This role on Hopsy is reserved for the most senior person in that venue. The 'Assistant Management' role also has full access to all Hopsy features and can be used for other supervisory employees.
Upon submission, an email invite will be sent to the manager. Email invites are valid for 7 days. If the email invite expires, the invite will need to be resent. This can be done with the 'Resend' button.
If there has been an error with the email address, the invite can be removed.
The manager will receive an email with a link to set up their Hopsy account and password. They will then have immediate access to Hopsy and the venue that you have listed them at.
Users can be added to multiple venues if required.