Hopsy

How do I get to my overview to see my own personal tasks?

My Overview / My Tasks

Personalise your Hopsy account by adding a photo / picture / avatar...

How do I change my Hopsy profile picture?

Jamie Norman

Stephen Dears

Working as a staff member at a venue?  Find all you need here.

I'm a staff member... help me!

Adding My Profile Photo

Wish there was a Hopsy app?  Well this might just be the next best thing.  Add a Hopsy shortcut to your iPhone home screen.

Hopsy App?.... How to add Hopsy to your iPhone home screen

Add a Hopsy shortcut to your Samsung home screen and use your face or fingerprint to log in.

Hopsy App?.... How to add Hopsy to your Samsung home screen

How To Change My Password

How to recover your account if you have forgotten your password

I've Forgotten My Password

What do I do if I get a new email address, or if I want to change the email address that my Hopsy notifications go to?

How do I change my email address?

Setting up quick switch access with a PIN number

Setup PIN Access - Existing User

Logging into Hopsy with your PIN

To use the quick access each user is required to setup a PIN, they can do this by going to their profile settings and heading to "Set PIN"

Setup PIN Access - New User

How to see my shifts?  As a staff member, how do I see what shifts I am working?

How To View My Rota

How do I book shifts off, and request holidays?

How To Request Time Off

How to clock in and record the hours that you work...

How do I clock in?

How To Clock Out

Rota, Shifts, and Clocking In

Understanding My Venue Score

Score

How to use the 'Daily Task List' effectively as a venue staff member.

How do I complete compliance Checks?

Alcohol Sale Refusal Logs

Using 'Tickets' at my venue

What policies do I need to read, and how do I read them on Hopsy? - A guide for venue staff.

How do I read Policies?

How do toilet checks work at my venue?

Compliance

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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Tickets

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

I'm a staff member... help me!

Me

Rota, Shifts, and Clocking In

Score

Compliance